Monday, August 31, 2009

FAQ's

-All Tutus and accessories are custom made to order, therefore standard turn around time for orders is approximately 2-3 weeks- rush deliveries are available up request for an additional fee.

-Upon receiving your order, we will email you a detailed invoice for confirmation. We currently accept Check, Money Order, Visa, Master Card, American Express, and Discover.


-We ship all Items via USPS with delivery Confirmation. Upon shipment, a tracking number will be emailed to you for your convenience. UPS and Fed-ex are available upon request for an additional fee.


-Tips for measuring waist: Have your child stand normal and measure with a soft measuring tape at the smallest part of the waist- the tape should fit securely around her but it should not be tight

-Please make your selections and measure carefully- as all items are custom made to order, ALL sales are FINAL.


-
For more information, pleas email us at tutus@ginaromanodesign.com or call us at 626.825.5032. Thank you!